Features of CRM (Customer Relationship management)
July 13th, 2009
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CRM (Customer Relationship management) is all about the theory used by companies to administer and manage their customers, partners, vendors and other stakeholders efficiently.
Features of CRM
CRM is made up of three key features, which are Operational CRM, Collaborative CRM and Analytical CRM.
* Collaborative CRM is to directly communicate with customers without inclusion of any [...]
Categories: CRM Software, Customer Relationship Management, Live CRM